Coming in just under the wire is the June Glossy Box. I can’t lie, this box caused me great angst this month. Normally this is one of my favorite boxes and any time i have had to e-mail customer service they have been great. This month was a little different. Around June 20th I realized my Glossy Box had not come in so I sent a note to their customer service asking when boxes would be shipped.
I received a message stating that orders charged by the 5th and ship by the 12th. The entire message made it feel like I was at fault for not sending an e-mail on the 12th to ask if the box had been shipped. I was a little irked, but I probably should have checked on the box sooner and at least now I know when i should check. I sent a message back saying that I had not been charged and had not received a shipping notice. I received a much more polite return e-mail telling me that June’s boxes sold out and that my subscription would start with the July box.
I pointed out that I had been a member for several years and it wasn’t a new subscription. They again told me that June’s box was sold out and that my subscription would start with July.. The same day, my account was charged for June, I received a tracking e-mail and two days later the box was on my doorstep. It is the June box but there were some substitutions. So now that we’ve settled ourselves with customer service, let’s look at the June Box. First lets take a look at the items covered in the pamphlet that came in the box.
Item number one is a deluxe Mini of the Christophe Robin Cleansing Volumizing paste. I have never tried this product before but as I have more or less loved every Christophe Robin product I’ve tried, I am really looking forward to trying it out. I just finished up one of the sea salt scalp scrubs from the brand and will be ordering it. (The Skinstore routinely has both Christophe Robin and Grow Gorgeous (another fave hair care brand) sales so I am waiting for the next one to stock up – Their Fourth of July sale has begun so you might want to check it out if you are looking into stocking your own skincare). I did open the jar though and took a sniff. It is very Rose scented. I’m not sure how that will play out in my hair, but those with rose scented issues beware. It will be interesting to see how much scent stays in the hair from the paste.
The second item listed in the brochure that was in my box was the Pixi by Petra Peach Honey Blush Duo. It is a deluxe mini and according to the pamphlet…”sweep on the peachy pink and follow with a dusting of the golden highlighter. I suspect the peachy pink may end up being a bit light for me but I am willing to give it a try. While I have tried a few makeup products from the brand when I purchase form them I almost always purchase toners. The makeup I have received in subscription boxes and tends to be very hit or miss for me. They do make excellent toners though.
The third item listed in the pamphlet is a full sized body cream from Not Pot. It is the Banana OG Hemp body cream. It has a big fragrance free label on the side. It may be the most well sealed body lotion I have ever received. The entire tube was sheathed in plastic and it had an interior foil cap. Whoever sent this out was determined that it would not leak in transit. And it didn’t. When I finally released it and took a sniff I have to agree, there is zero fragrance. The label lists banana extract as well as sativa oil in case you are wondering why both banana and hemp are in the body cream’s name. I am kind of glad thee is no CBD scent, but at the same time I am a little disappointed that there isn’t a banana scent. I think it would be a nice summery scent that was different from the typical watermelon and coconut. But unscented is fine too.
Here’s where it gets interesting. The remaining two products in the box are not the same ones in the pamphlet. However the two items that are listed in the pamphlet I have received before. So I don’t know if the substitution was made because someone is keeping track or because they simply ran out of products. The two listed in the pamphlet are Comfort Zone’s ReNight Cream and Balance Me’s BHA exfoliating concentrate.
The two remaining products I received are the Astaxanthin Collagen All in One Gel from DHC and the Julep Love your Bare Face Hydrating Bamboo Water Cleansing Wipes. Interestingly enough I have received this gel moisturizer and a different type of Julep cleansing wipes from Look Fantastic. The DHC Moisturizer is nice. It is full size and has a water cream texture to it. It is actually really good for summer wear. I also like the burnt orange Ombre of the jar. It is a good product and I don’t mind having it appear again.
I’m never going to be thrilled by cleansing wipes showing up because I have taken them out of my routine. I do like the ease of using them, I just dislike the waste. Julep does make great wipes though. They moisturize the skin while removing dirt and makeup from your face. They are really good it is just a category of product that i specifically gave up using not because I really wanted to but because it was the right thing to do. Since they are here I will use them but i really wish subscription boxes wouldn’t send them.
For me this was a frustrating box. I was annoyed by customer service, more because it felt like they were giving me standard answers without actually reading the question I was asking and I do like when the items match the pamphlet. when they don’t it feels a little more last minute and like leftovers instead of a box someone thoughtfully put together. Whether it is true or not, I like believing that someone thought about the contents in at least a cursory way. I am happy with my substitutions though and am looking forward to trying them out. This month just felt harder than it had to be. Maybe I just felt it more this month because I so often really like Glossy Box and look forward to it. Or because I really needed June to be drama free for my own piece of mind. Either way I will still enjoy the products and I will hope that whatever the internal issues were this month they re resolved and won’t carry over to July.